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- Data Orchestration: Build and maintain high-quality product master data within D365 to ensure "one source of truth" across all sales channels.
- Web Optimization: Manage the webstore's layout, SEO, and functionality to increase traffic and maximize conversion rates as well enhance the customer user experience.
- ERP Implementation and Maintenance: Support end-to-end implementation, including system configuration, data migration, and cross-functional testing. Serve as SME for ERP and create and process enhancements.
- Strategic Liaison: Serve as the technical lead for IT projects, bridging the gap between retail needs and system capabilities. Train the team for...
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- Ensure decision-making that balances the needs of each customer, the company, and promotes long-term viability of the business.
- Champion excellence in business ethics, integrity, and build an environment with a high level of morale, motivation and engagement.
- Create a timely and responsive initial contact between Cirrus aircraft owners and Flight Training Operations to enhance trust.
- Clearly communicate the training path progression to set up each customer for successful completion of training requirements and fulfillment of mutual expectations.
- Liaise with Delivery Experience Account...
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The applicant should expect to work creatively on content areas focused in marketing and technical subjects specific to the aerospace industry with the following functional expectations:
- Regular, reliable, and predictable attendance.
- Work primarily as a videographer/photographer and video editor with the ability to support in other areas of the production pipeline (basic motion graphics, color correction, audio sweetening, etc)
- Unwavering commitment to produce creative, show-stopping deliverables, balanced with the practical planning ability to adjust processes as necessary to meet deadlines.
- Occasional travel...
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- Regular, reliable, and predictable attendance
- Demonstrates a clear vision for the future and works with Design Director to communicate and realize complex ideas.
- Work closely with cross-functional teams, including marketing, product development, and sales, to understand design requirements and deliver creative solutions that align with business goals.
- Strong communicator both visually and verbally. Must articulate design intent while being flexible to client needs.
- Coordinate with internal and external teams to design and deliver on...
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- Proven ability to drive fantastic learning experiences and results through flight training and implementation of accepted teaching methods.
- Highly skilled at identifying flight training needs, then inventing creative training solutions to meet those needs.
- Reliable witting and verbal skills, with the ability to write clear and accurate technical documents describing processes and standards.
- Proven ability in developing and managing training curriculum, preferred.
- Proven ability to independently plan and implement projects, including but not limited to, providing timelines, resource...
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Day to day Pre-Owned Support:
- Cirrus Next Program Support for both SR and SF products.
- Developing and Managing Aircraft Spec Sheets
- Developing and Managing Aircraft Listings
- Manage Intake Process for traded-in aircraft
- Preparing and reviewing Trade In, Purchase Agreement, and Delivery documents for signatures
- Recording orders
- Manage Salesforce process and data entry for necessary...
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- This position will serve a crucial role in delivering the Cirrus brand experience we want for our customers. The role will lead the transition into a newly formed team serving customers in several capacities.
- P/L responsibility (approximately $80M) for Customer Support business unit
Key functions include:
- Timely resolution of customer and aircraft challenges. End to end ownership of solving problems.
- Timely resolution of AOG customers
- Technical support and problem resolution
- Execution of aircraft ownership...
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- Lead the integration of flight training and aircraft maintenance network oversight into one team of Regional Development Managers (RDMs), with clear roles, decision rights, cross-training, and designated functional SMEs.
- Own the Partner Scorecard and partner KPI operating rhythm; build the systems, data definitions, dashboards, and governance required to proactively manage network performance.
- Establish a continuous improvement operating system to drive consistent partner outcomes and faster issue resolution; capture global best practices and curate the Authorized Network Playbook and e-procedures with strong version control and adoption.
- Lead the team's...
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- Partner with the Cirrus sales teams to evaluate and intake aircraft for the CPO program, including coordinating inspections, valuations, and trade-in logistics.
- Facilitate the process of matching incoming aircraft with prospective buyers, working closely with the sales team to identify the best opportunities.
- Support and execute aircraft appraisals, ensuring accurate and competitive market valuations.
- Prepare trade agreements and required documentation for smooth transaction flow.
- Coordinate with the Pre-Owned Specialist and Upgrades and Aftermarket Team on required maintenance, upgrades, and...
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- Oversee and develop all aspects of the flight training customer billing cycle, from training deposits to final invoicing for a global customer base.
- Ensure decision-making that balances the needs of each customer, the company, and promotes long-term viability of the business.
- Champion excellence in business ethics, integrity, and build an environment with a high level of morale, motivation and engagement.
- Provide input and work closely with the new ERP system that is being implemented.
- Collaborate with Flight Training Account Management, Sales, and Accounting teams to ensure invoicing is...
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- Lead the day-to-day work of a project or scrum team, assign tasks, monitor progress, and ensure that team members have the necessary resources to meet their objectives.
- Leads the analysis efforts for all new products and interventions, including learner, cost benefit, and performance analyses that support development of business case for implementation.
- Develops overall program and/or course evaluation strategy to connect course and learning outcomes with business metrics.
- Serve as chief designer for all course content, providing detailed design documents, storyboards, and other blueprints to content development team for...
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- Responsible for the planning and on boarding of project process and small programs
- Maintains and communicates overall portfolio of IT projects including financial management and resources to track
- initiatives
- Responsible for maximizing resource allocation based on resource availability and prioritized projects
- Champions strong IT governance in the project management framework and mentors project managers in its
- development and continuous...
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- Assists leadership to achieve revenue budgets and yearly goals by setting and communicating daily goals and priorities to store team.
- Sets the standard and demonstrates excellent customer service to customers and partners.
- Supervises daily store activities in brick-and-mortar locations and ecommerce business.
- Provides first point of solution when challenges escalate beyond associate level.
- Able to perform all transactions on point of sale.
- Ensures all customer orders and returns are fulfilled in a timely...
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- Assist in the maintenance and repair of building and mechanical systems.
- Perform routine inspections and preventative maintenance tasks on equipment and facilities.
- Respond to maintenance requests from staff and complete general repairs.
- Troubleshoot and resolve maintenance issues quickly and effectively.
- Maintain the company's facilities and equipment to include general building care, recycling, snow removal, yard care, etc.
- General carpentry, painting, sheetrock, staining, repairing doors, and setup/remodel of...
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- Must have a connection to and awareness of market needs and pilot feature desires, including technology trends, to prepare marketing and sales messages in support of the Vision Jet features.
- Must be technically savvy in relation to competitive aircraft and/or other gadget, technology trends to prepare competitive comparisons to be used in the sales process and company decision making.
- Adhere to project timelines, budget and scope.
- Work with cross-functional teams to design, develop, and launch new products. This includes working with engineers, marketing, sales, and other departments to ensure that new products meet customer needs and are launched...
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- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
- Understand customer needs and requirements.
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Creating and maintaining a list/database of prospect clients. Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
- Achieve quarterly...
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- Adhere to all industry and Cirrus established safety procedures and policies when performing job duties
- Provide excellent and professional customer service
- Make timely and accurate decisions regarding safety of flight
- Conduct training events following program guidance and requirements
- Provide flight and ground instruction per standards defined in Cirrus policy and procedure documents.
- Meticulously record all training event activities and results in pilot training...
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- Adhere to all industry and Cirrus established safety procedures and policies when performing job duties
- Provide excellent and professional customer service
- Make timely and accurate decisions regarding safety of flight
- Conduct training events following program guidance and requirements
- Provide flight and ground instruction per standards defined in Cirrus policy and procedure documents.
- Meticulously record all training event activities and results in pilot training...